RCBS Customer Service

JKPJKP Senior MemberPosts: 1,837 Senior Member
I have an RCBS decapping die set - recently broke the pin while (you guessed it) decapping. I called RCBS to figure out which replacement pin to order and they are sending me 5 new pins plus a whole new decapping die just in case there something wrong with the die.

Outstanding customer service!


  • NNNN Senior Member Posts: 23,967 Senior Member
    A Veteran is someone that served in the Military, it does not matter where they served.
  • Six-GunSix-Gun Senior Member Posts: 7,347 Senior Member
    Not surprised to hear this at all. They are at the top of the top alongside Redding when it comes to post-sales support.
    Accuracy: because white space between bullet holes drives me insane.
  • SirGeorgeKillianSirGeorgeKillian Senior Member Posts: 5,458 Senior Member
    That has been my experience with them as well. Hard to buy anything but them.
    Unless life also hands you water and sugar, your lemonade is gonna suck!
    Wambli Ska wrote: »
    I'm in love with a Glock
  • TSchubTSchub Senior Member Posts: 780 Senior Member
  • knitepoetknitepoet Senior Member Posts: 18,845 Senior Member
    Six-Gun wrote: »
    Not surprised to hear this at all.
    Neither am I. The few times I've needed them, their treatment of me has been "A number one" and top notch! :worthy:
    Seven Habits of Highly Effective Pirates, Rule #37: There is no “overkill”. There is only “open fire” and “I need to reload”.

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