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Remington V3 update..............

orchidmanorchidman Senior MemberPosts: 8,112 Senior Member
edited November 2018 in General Firearms #1
Sent a 5 page letter by airmail along with photographs outlining the problem I had to Remington on the 30th Sept.  Reason for the delay was Dads terminal illness and subsequent passing.
Its now been 2 months since it was posted and I have yet to receive a reply...........

Here are the links to the threads if you need your memory refreshed........

Hopefully I will hear back from them before Christmas................ :/

Still enjoying the trip of a lifetime and making the best of what I have.....


  • earlyagainearlyagain Posts: 6,749 Senior Member
  • snake284snake284 Senior Member Posts: 22,394 Senior Member
    No wonder they're in chapter 11 all the time. Somebody with some customer relations talent needs to buy them. They need to read up on Edward Demming and see how Japan got really great. Saying the Customer's always right and being business friendly makes for better business and greater profits. Sounds like Big Green Customer Service has got a case of the Butt Head.
    Daddy, what's an enabler?
    Son that's somebody with nothing to do with his time but keep me in trouble with mom.
  • Uncle FesterUncle Fester Senior Member Posts: 1,374 Senior Member
    In an age of social media, thier approach to customer service is shocking..

    in your place, I might take them to small claims court over the issue.  For a small investment, you can hit thier bottom line hard.
  • ojrojr Senior Member Posts: 1,092 Senior Member
    Thats a bummer Alex, I hope they do make contact soon
    Makes me feel like selling mine and going back to the Maxus.
    Quis custodiet ipsos custodes?
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